Re:Support()
FAQ bot about company and products. Up to 80% requests deflected automatically.
What does it do?
💬
FAQ answers
Automatic answers to typical questions about company, products, policies.
📚
Knowledge base
AI answers based on your documents, FAQ, instructions.
🆘
Escalation
Complex requests escalate to operator with conversation context.
❌Problem
- •Operators overwhelmed with same questions
- •Slow replies → unhappy customers
- •24/7 support is expensive
✅Solution
- •Up to 80% requests handled by AI
- •Instant answers 24/7
- •Operators focus on complex cases
Integrations
| Service | Type | Purpose |
|---|---|---|
| Telegram | Messenger | FAQ bot |
| Web chat | Widget | On website |
| CRM | Integration | Request logging |
ROI
80%
Requests deflected
24/7
Availability
60%
Less load